Vivek Shyam M

Specializing in System Uptime, Automation, and Network Efficiency.

  • Deeper Skillset

    I possess a diverse skill set that enables me to tackle complex challenges with expertise, delivering comprehensive solutions across various projects.

  • Creative Work

    My creative work showcases unique ideas and innovative solutions, pushing boundaries to bring visions to life in every project I undertake.

  • Strong Dedication

    I am deeply committed to delivering high-quality work with passion and unwavering dedication.

About Me

Enhancing Systems with Expertise and Innovation

4

Successful Years

About Me

Experienced Linux System Administrator with over 4 years in production environments, specializing in troubleshooting, automation, and maintaining high availability. Skilled in DNS configuration, file system management, and network administration, I aim to enhance system efficiency and drive operational excellence through proactive technical support and strategic solutions.

    • Name

      Vivek Shyam M

    • Phone

      +91 89046 67625

    • Address

      Channapatna, India 562160

    • Email

      admin@vivekshyamm.com •

Skills

Operating Systems: RedHat Linux, CentOS, Ubuntu, VMWare, Oracle VirtualBox, Windows Server
Server Management: Experience managing shared and dedicated servers for web hosting environments (Bigrock, HostGator, Bluehost) •
Escalation & Ticketing Systems: Jira, ServiceNow, Salesforce
Cloud Technologies: Experience with Cloudflare CDN for DNS management and optimizing web traffic
Customer Support & Documentation: Skilled in documenting troubleshooting processes and CRM management
Linux System Administration: Expertise in managing, configuring, and troubleshooting Linux environments
Logs & Monitoring Tools: Kafka, Datadog, Nagios, Zabbix
DNS & Network Management: Proficient in DNS/Bind configuration, static IP assignment, NIC management, NFS, FTP, NTP/Chronyd, HTTPD
Database Administration: Basic knowledge of MySQL and troubleshooting in Linux environments
Team Leadership & Mentoring: Led L2 support engineers to improve troubleshooting techniques and server management

Resume

Experience

  • NewFold Digital(09/2020 - 10/2024)

    Hosting Product Specialist

    Resolved 200+ DNS/network issues, reducing downtime by 30%, and led server migration to boost performance for high-traffic brands. Automated 30% of tasks, improving uptime, and mentored a support team to enhance efficiency by 20%.

  • Abstream Technologies(11/2018 - 08/2019)

    INTERN

    Managed 50+ array installations, boosting storage performance by 15%, and scheduled snapshots to ensure 100% data availability. Reduced latency by 20% through Fiber Channel and iSCSI implementation and minimized hardware failures by 10% with proactive maintenance.

Education

  • Bachelor Of Engineering, Computer Science(2016 - 2020)

    Don Bosco Institute Of Technology, Banglore
  • Pre-University ,PCMB(2014 - 2016)

    Cambridge Pre-University ,Channapatna
  • Secondary School( 2014)

    Cambridge Public School
Contact

I Want to Hear from You

  • Address

    Channapatna, India 562160
  • Email

    admin@vivekshyamm.com
  • Phone

    +91 89046 67625

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